Airventory Quality Promise

The Airventory Quality Guarantee

Rigorous Standards: We partner with trusted Print Providers who meet our high-quality benchmarks.

Top-Notch Products: From print quality to packaging, we ensure every product is crafted with precision.

Customer Satisfaction: If you’re not fully satisfied, we promise to resolve the issue promptly.

Excellence at Every Step for Your Business

Quality is at the heart of any great buying experience.

That’s why we source the best quality products, and we never put anything in our catalog without thoroughly checking every element.

Our goal is to deliver products so consistently good, that they jump off your digital shelves and into the hands of your customers with zero buyer’s regret.

We use both cutting-edge technology and top-experts to ensure you’re able to deliver fantastic buying experiences.

To achieve consistency, every Printify product passes at least three checks:

  1. Upon arrival
  2. Before printing
  3. After printing

During the last check, we compare the final product against the original design to ensure everything’s as it should be. Only when all standards are met do we send it to your customers.

We deliver you the best, from the best. That’s why we constantly monitor and share our Print Provider’s performance using transparent easy-to-understand metrics.

Our in-house experts regularly place sample orders with complex designs to review and ensure consistently great results in both printing and product quality. We regularly visit our print provider factories around the world to audit our production standards and processes.

We constantly monitor our Print Providers’ performance, and if they don’t live up to standard, we can and will limit or remove their offerings on the Printify platform.

We monitor our shipping providers and check data on their performance on a daily basis. We work with them to make sure they are delivering a quality service that gets your order to customers as soon and as safely as possible.

We track and gather data on delivery speed, transit times, quality issues and notify you of any delays.

We constantly launch new features to make the delivery experience more delightful.

Dynamic scoring system

What’s More, We Offer Full Transparency with Our Print Partners
We are the ONLY print-on-demand platform that publicly shares a dynamic scoring system used for evaluating all our Print Partners. This scoring system is based on 3 key aspects:

  • Quality: We evaluate the consistency and quality of each product.

  • Production Speed: How quickly orders are fulfilled and shipped.

  • Samples + Delivery Experience: Ensuring the samples and delivery process meet our high standards.

  • Clear Evaluation: We provide complete transparency on how each partner performs.

  • Continuous Monitoring: Our system is regularly updated to ensure optimal partner performance.

  • Data-Driven: The scoring system uses real-time data for accuracy.

  • Fair Scoring: Every partner is assessed based on the same criteria.

We Stand Behind Our Quality Guarantee

If an item doesn’t meet our quality standards, we’ll offer a FREE reprint. Please note that certain Terms and Conditions may apply.

  • Free Reprints: We provide free reprints for any items that don’t meet our quality expectations.

  • Customer Satisfaction: Your satisfaction is our priority, and we’re committed to making things right.

  • Support at Your Service: Our dedicated Support team is here to assist with any issues you may have.

Your Satisfaction, Our Guarantee

At Airventory, we’re dedicated to delivering products that meet the highest standards. If something doesn’t meet your expectations, we’ll make it right with a free reprint and exceptional customer support. Your satisfaction is our priority.

  • Free Reprints: If the product doesn’t meet quality standards, you’ll receive a free reprint.

  • Reliable Support: Our customer support team is always available to assist and resolve issues quickly.

  • Quality Assurance: We ensure every product goes through rigorous checks to guarantee excellence.