Getting started
How do I order my first sample?
You can order your first printed sample in minutes, without connecting a store or buying a bulk batch. It is a simple way to experience your garment, artwork and branding before putting the product on sale.
How do I build and save a sample?
Choose your garment in the catalog, add your artwork and neck branding in the design canvas, then click Save Product Template. This creates the finished design you want to sample. You do not need a connected store or a bulk order, so you can get the product right before launch.
Where do I click to order my sample?
Open Product Templates and find your saved design. On the far right of its row, click Order, directly below Add to store and above the three-dot menu. This opens the product-options screen for that template. You can place the sample order from here without connecting a store.
How do I choose my sample options?
Choose the color, size and quantity you want to sample on the product-options screen. Check that the garment and subtotal are correct, then click Proceed to enter the delivery details. You can order a single printed garment, so there is no need to buy a batch to test your idea. Our What are the minimum orders and sample options? explains the sample options.
Which delivery details do I need?
Enter the recipient’s full shipping address and contact information. If the sample is for you, use the address where you want to receive it. Check the country, postal code and street details before continuing, as the cart needs a complete delivery address for checkout. You can also How do I manage billing and shipping addresses? to make future sample orders easier.
How do I confirm and pay for my sample?
Review the garment, prints, branding, shipping and total before completing payment. Once the Airventory order is approved and paid, it can enter production. A cart saved as unpaid has not been submitted for production yet. The How do I pay for Airventory orders? shows where to return if you need to complete checkout later.
What should I check when my sample arrives?
Try the sample on and check the silhouette, fabric, print and neck branding for yourself. This is your chance to see how the finished product represents your brand and make any changes before customers order it. You can also use the sample for your own photos and content. When you are ready, How do I publish a product to my store?.