Shipping & Delivery Policy
Effective Date: 8/26/25
Airventory provides worldwide fulfilment and shipping. This policy sets out how delivery is handled.
1. Processing & Production Times
All products are made to order.
Production typically takes 3-14, though times may vary depending on your customer's location.
2. Shipping Methods & Times
Shipping times vary by destination and carrier.
Delivery dates are estimates only and not guaranteed.
3. Tracking
Most orders include tracking details once dispatched.
Customers are responsible for monitoring shipments once in transit.
4. Risk of Loss
Risk passes to the customer once the order is handed to the carrier.
Airventory is not liable for delays, losses, or damages caused by carriers.
5. Customs & Duties
International orders may be subject to customs duties, import taxes, or handling fees.
These charges are the responsibility of the recipient.
6. Lost or Delayed Shipments
If a shipment is significantly delayed or lost, contact us at contact@airventory.io.
We will work with carriers to resolve issues, but outcomes are not guaranteed once goods leave our facilities.
7. Address Accuracy
Customers must provide accurate and complete shipping information.
Airventory is not responsible for failed deliveries due to incorrect addresses.