Shipping & Delivery Policy

Effective Date: 8/26/25

Airventory provides worldwide fulfillment and shipping. This policy sets out how delivery is handled.

1. Processing & Production Times

• All products are made to order.

• Production typically takes 1–2 business days from the order reaching us.

• Total time from order to delivery is typically 3–14 days, made up of production plus transit, and varies with your customer's location.

2. Shipping Methods & Times

• Shipping times vary by destination and carrier.

• Delivery dates are estimates only and not guaranteed.

3. Tracking

• Most orders include tracking details once dispatched.

• Customers are responsible for monitoring shipments once in transit.

4. Risk of Loss

• Risk passes to the customer once the order is handed to the carrier.

• Airventory is not liable for delays, losses, or damages caused by carriers.

5. Customs & Duties

• Customs duties and import taxes on international orders are covered by Airventory.

• Your customer is not asked to pay additional duties or import taxes on delivery.

6. Lost or Delayed Shipments

• If a shipment is significantly delayed or lost, contact us at contact@airventory.io.

• We will work with carriers to resolve issues, but outcomes are not guaranteed once goods leave our facilities.

7. Address Accuracy

• Customers must provide accurate and complete shipping information.

• Airventory is not responsible for failed deliveries due to incorrect addresses.